Privacy Policy

We collect several categories of personal information:

• Contact details (name, delivery and billing address, phone, email)
• Order information (items ordered, payment method chosen, order notes)
• Transaction information (items viewed, purchased, or returned)
• Communications with us, including contact form messages and, if you choose to write to us there, WhatsApp messages
• Device information (IP address, browser data)
• Usage information (how you interact with the website)

When you choose Cash on Delivery, no payment card information is collected online.

Personal information comes from:

• Information you submit directly, for example at checkout or through the contact form
• Information collected automatically when you use the website
• Service providers who help us operate the store

We use personal information to:

• Provide and improve the website and our services
• Process, deliver and support your orders
• Communicate with you about orders and enquiries
• Send Notes from the house, only if you have asked to receive them
• Prevent fraud and keep the website secure
• Comply with legal obligations

Personal information may be shared with vendors and service providers who perform services on our behalf, such as website hosting, order management, email delivery and delivery of your order, and where required by law.

We use cookies and your browser’s local storage to keep your shopping cart and wishlist between visits. Your wishlist is stored only in your own browser.

The website is not intended for children under the age of majority, and we do not knowingly collect information from such users.

Depending on where you live, you may have the right to:

• Access your personal information
• Request deletion
• Correct inaccurate data
• Receive a portable copy
• Opt out of marketing communications

To exercise these rights, contact us using the details below.