Questions, answered

Naafah (نافہ) means the musk pod, the original source of perfume. For centuries musk was among the most valued materials in perfume, and the house takes its name from that origin. You may see it written as Nafa or Nafah; the house spells it Naafah.

Naafah is a perfume house from Karachi, Pakistan. It composes oud and musk eau de parfums and sells them online across Pakistan.

Yes. Every Naafah scent is the house's own eau de parfum, not a copy of another perfume. To be sure of a genuine bottle, order on this website or through the house's WhatsApp.

Not yet. Naafah delivers within Pakistan for now, with cash on delivery. Delivery to the Gulf is planned for later.

Eau de parfum holds a higher concentration of perfume oil than eau de toilette, so it smells richer. Eau de parfum usually contains about 15 to 20 percent perfume oil, eau de toilette about 5 to 15 percent. Every Naafah scent is an eau de parfum.

Attar is a perfume oil with no alcohol. Eau de parfum is perfume oil carried in alcohol and applied as a spray. Attar is dabbed on and stays close to the skin; eau de parfum spreads more as it dries. Naafah makes eau de parfum.

Spray from a short distance onto the pulse points — the wrists, the base of the throat, behind the ears — and let it dry without rubbing. A little goes a long way.

Where a fragrance comes in more than one size, the smallest is a good way to come to know it, or to carry with you; the larger sizes are for a fragrance you already love.

Keep it closed, upright and away from direct sunlight and heat. A drawer or a cupboard away from the bathroom is ideal.

Yes. Write to us through the Contact page, or on WhatsApp at +923208258914 or by email at info@naafah.com, and tell us what you usually wear or who the fragrance is for. A person will reply.

Every order includes a complimentary sample from the house.

The payment options available for your order are shown at checkout. With Cash on Delivery, you pay when your order is delivered and nothing is charged online.

After you place your order you will see a confirmation page with your order number, the items you ordered, your delivery details and your payment method. Keep the order number for any questions.

Occasionally, particularly with small batches. If a fragrance is available when you order but sold out when we prepare it, we will contact you.

Delivery options and times for your address are shown at checkout. Delivery dates are estimates and can be affected by circumstances outside our control.

Delivery charges are calculated at checkout once you enter your address, before you place your order.

Not for change of mind. Fragrances are non-returnable for hygiene and safety reasons. If an item arrives damaged, leaking, wrong or incomplete, report it within 3 days of delivery and we will send a replacement, or a refund if a replacement is not available. The full terms are in our Refund Policy.

Contact us on WhatsApp at +923208258914 or by email at info@naafah.com within 3 days of delivery, with your order number and clear photos or video. Please record a short video while opening the parcel. Once we confirm the problem, we send a replacement, or a refund if a replacement is not available, and Naafah pays the return shipping.

Returns are processed within 5 to 7 working days after we receive and check the item. Refunds on Cash on Delivery orders are paid by bank transfer or mobile wallet.

Write to us through the Contact page, or on WhatsApp at +923208258914 or by email at info@naafah.com. Naafah is based in Karachi, Pakistan.